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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Is the www1.hp.com/some_driver_download down right now?

Create an account on the HP Community to personalize your profile and ask a question
02-01-2020 01:12 PM - edited 02-01-2020 01:20 PM
Anytime.
Sounds like you have experience.
You need to know what processor and chipset your notebook has.
Go to this site and type in dv6500t in the search window if it is an Intel PC and dv6500z if it is an AMD PC with the nvidia chipset.
https://www.helpjet.net/files-HP-Pavilion-dv6500t.html
https://www.helpjet.net/files-HP-Pavilion-dv6500z.html
You can select each component or the whole list.
Where you see the drivers for example on the dv6500t the first file is sp4802436.exe
Drop off the last two numbers and you end up with sp48024.
That is the number you look up on the HP ftp site. Sometimes you can look up the driver description if there is a html or cva file.
This file for example has all 3... the html, cva and exe file.
ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48024.cva
ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48024.html
ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48024.exe
If you click on the html file you get the description of the driver.
So by reading the html file you know that this is a BIOS update file for the dv6500 and newer Intel models.
The cva file is harder to read, but you can still figure out what driver it is.
When you are finished and if you still need a driver or two, let me know what you need, and I'll see what I can do.
For the nForce chipset driver on W10, you will need to manually install sp37730.
02-01-2020 01:32 PM
GREAT walk-through and yes I am "a little" experienced 🙂
I will try this now and get back to you on this thread when Im done - but I still can't believe that this link I'm referring to worked yesterday and today you say they discontinued that ftp service a long time ago… Weird.
Anyhow - I'll get back to you with info on how it went 🙂
02-01-2020 01:49 PM - edited 02-01-2020 02:13 PM
In fear of sounding like a teenage girl:
O M G - Your a true true true lifesaver! It worked first time I tried following your instructions - found the exact driver and BOOM problem solved! THANK YOU 😄
AND THANKS AGAIN for including the last driver I need: The Rocoh card reader - you're a wizard "Harry" - A WIZARD!!
EDIT: I will remember / save this post for future use - it's a true diamond gem, you just taught me there @Paul_Tikkanen.
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