• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-26-2022 11:44 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP 15 dy 2000 series laptop

I created a video with Adobe Premiere Elements 2019.  Premiere doesn't recognize my external DVD burner so I saved the video as an ISO file to a folder on my laptop.

I have a roofull external DVD burner with the ability to burn ISO files.

My laptop recognizes the Drive and the this discs inserted.

I have tried several burning apps (windows installed, roxio easy burning 2 and Imgburn)

The burn will start and the apps are reading the disc.  They all stop after a few minutes with different types of 'time out' issues.

(Imgburn error says 'The Semaphore timeout period as expired'.)

I've gone online and tried all the recommendations but nothing is working.

I also tried an older external DVD drive I had and I get the same issues.

I though of buying an external DVD burner that is compatable with Premiere but am worried I'd still have the same burn time out issues.

Category:
2 REPLIES 2

‎08-26-2022 07:58 PM

HP Recommended

@BarbieKes 

 

Can you burn ISO file on another machine using SAME external DVD drive ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎09-05-2022 08:54 PM

HP Recommended

Yes I can.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.