Issue with Automatic Repair on HP Laptop

[halima-bordi]

My laptop is stuck in the automatic repair screen and I cannot boot it up. I have followed all the troubleshooting steps provided, but nothing has worked. I previously spoke with a representative named Rahul who assured me we would resolve the issue quickly, but I haven’t received further assistance. I still have my warranty and need guidance on how to proceed.

[A_Gayathri]

Hi @halima-bordi, 

Welcome to the HP Support Community

I understand you are facing an issue with your HP 14 Inch Laptop PC 14-Em0000 (72X24AV) laptop stuck on the Automatic Repair screen despite all your efforts. Since you're still under warranty, reaching out to HP for support would be your best next step, especially since you've already engaged with a representative.
 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support