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‎03-03-2021 08:22 AM - edited ‎03-03-2021 08:30 AM

HP Recommended
Product: Pavilion 15t
Operating System: Microsoft Windows 10 (64-bit)

When i turned on my laptop yesterday, i got the message 'please wait, system update....'.  After letting it sit to do its thing, i came back to my machine and i had the blue box with the Enter Admin Password or Power On Pass.  I was able to get past the screen by using a password from bios-pw.org, however, my laptop still shows to  be doing the system update.  This has been running for a while now and doesn't seem to be doing anything.  How do i get past this?

 

1 REPLY 1

‎03-06-2021 10:02 AM

HP Recommended

@PSGonzales

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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