Issue with MS office give with laptop purchase

[Surya6977]

I uninstalled the Microsoft 365 home and student version which was give with the purchase of the laptop. So what can i do to recover it ? 

Is there a way if i can reinstall it and will it work without purchase as before ?

[Sneha_01 · Accepted solution]

Hi @Surya6977,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you uninstalled the Microsoft 365 Home and Student version that came with your laptop purchase and wish to reinstall it, you may still be able to recover it, but there are a few steps you need to follow to ensure you can reinstall it and use it as before. Here’s what you need to know:

1. Check if You Have a Product Key or Subscription

1. Product Key or Subscription:
   • Product Key: If your laptop came with a physical or digital product key for Microsoft Office, you should have a key card or an email with the key.
   • Subscription: If your Microsoft 365 was included as part of a subscription or bundled offer, you might need to check your email or account for any details related to activation or redemption.

2. Reinstall Microsoft Office

Using the Office Recovery Process:

Visit the Microsoft Office Account Page:

• Go to the Microsoft Office setup page or the Microsoft account page.

Sign In:

• Sign in with the Microsoft account you used to activate or purchase Microsoft Office. If you don't remember the account, check any email accounts you might have used.

Enter Product Key (if applicable):

• If you have a product key, enter it to associate it with your account.

Download Office:

• If your Office subscription or product key is recognized, you will see an option to download Office. Click the Install button to start the download and installation process.

Follow Installation Instructions:

• Download the setup file and run it. Follow the on-screen instructions to install Microsoft Office on your laptop.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support