-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Issue with activate Original Preinstalled Widows 10

Create an account on the HP Community to personalize your profile and ask a question
06-18-2020 02:17 AM
I purchased HP laptop in 2016 4th of Feb and it comes pre -installed Windows 10, recently my Windows Showing Active Windows But i don't have Product Key in my Laptop Or anywhere. How to fix This Problem i need my Original Product Key.
07-07-2020 08:33 AM
Thanks for your Replay....
I have tried that software earlier but its showing some product Key but i think that is not original product key because It sowing your Product Key is not activated in the settings.
i have enclosed the Screenshot kindly look that.
07-07-2020 09:34 AM
Hi:
I guess I should have looked up the specs for your PC.
Your PC did not come from HP preinstalled with W10.
https://support.hp.com/in-en/document/c04919819
It came with FreeDOS 2.0 which means that someone had to install a Windows OS on your notebook with a key.
So you will have to find your own OS with a valid product key to install on your PC.