Issue with laptop Black Screen

[phillyphanatic1]

• My Laptop screen went blank/black screen when I attempted to restart the laptop it still has a blank/black screen. The light on the Caps Lock button has 5 long flashes and 3 short flashes. I hope that helps in identifying what the issue is with my laptop. Thank you for help.

[Garp_senchau]

@phillyphanatic1, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

This condition indicates that the embedded controller cannot reach the BIOS within the established time limit.

I suggest you perform the following steps:

Power-reset a notebook: HP PCs - How to power reset your computer | HP® Support

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.

Reset the CMOS: HP PCs - Reset the CMOS | HP® Support

Then perform a bios recovery: HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support

Reference:HP Notebook PCs - Computer beeps or a light blinks during startup | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,