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- It takes too long to turn off or restart after Amd system up...

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07-15-2020 04:58 PM - edited 07-15-2020 05:36 PM
Hi, I updated my computer via Windows Update on 10th of July. The only update was "AMD - System 2.89.0.57". After the update, my computer's turn off and restart times reached up to 1-2 min. No problem when I'm using it, but it takes too long to turn off and restart. It has nvme m.2 ssd and there is something wrong with this update. When I click turn off, the screen goes black immediately, but computer resumes working for about 1-2 min. AMD System seems as driver update and can not be removed.
07-16-2020 11:26 PM
Hi there, I am experiencing the same issue. My system is a Pavilion 15-EC0001CA, Windows 10 64-bit. No other changes other than this, and no apparent way to undo the change. Please let me know if you managed to resolve it without needing to reinstall or roll back.
07-16-2020 11:30 PM
Found this: Greetings to the community.
The situation is as follows:The HP Pavilion 15-ec0xxx gaming laptop associated with the windows 10 - 64 update was not observed in build 1909. The problem appeared in assembly 2004!
The problem with AMD Audio CoProcessor drivers (amd - system - 2.89.0.57, .... 58) included in the HP package sp105486 causes a long reboot (2 - 2.5 minutes) and a long shutdown.
Temporarily fixed the problem by prohibiting the group policy of updating and installing this driver from the update center, and replacing it with the driver from the package sp100168 - dchu Audio / amdacpbus.sys - from 20,11,19.
Who knows another solution, share the information
07-18-2020 10:58 AM
As Robb35mm says, the problem is AMD Audio Coprocessor driver. Device Manager> System Devices > AMD Audio Coprocessor... Rolled back the driver and the problem is solved. I hope AMD solve this problem in future updates...