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HP 15.6 inch Laptop PC 15-d4000 (4C803AV)
Microsoft Windows 11

Hi!  I am hoping someone can help me with my new laptop that is having problems.  When I turned it on today (only the second time turning it on I received an error message.  I ended up pressing ok a few times and it went away and I was able to start using it.  Then when starting process my images in camera raw I came up with another error message and now it is frozen (in camera raw that is, I am still able to use the internet etc).  I'm wondering if it is something to do with photoshop and adobe bridge that I have downloaded but I don't know why?!IMG_0651.jpgIMG_0650.jpg

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