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‎08-28-2020 05:32 PM

HP Recommended
Product: HP Pavillion Gaming Laptop 15.6
Operating System: Microsoft Windows 10 (64-bit)

I have the gaming laptop that has the green backlighting, and it was working just fine, and when I restarted my computer for some updates, I got a message for a bios update, and now the lighting isn't on nor can I turn it on with the fn + f5 hotkey.

 

I haven't changed anything and wanted to know if there is a known fix for this. 

1 REPLY 1

‎08-28-2020 08:16 PM

HP Recommended

In the BIOS settimgs, search for Backlight options. See if they are turned off or unchecked as they often lead to backlights not working.

Regards,
M. Muneeb Khan
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