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‎12-27-2020 02:23 AM - edited ‎12-27-2020 02:29 AM

HP Recommended
Product: HP Notebook - 15-db0066wm

When I press the space bar it makes a space but also types the number 2.  When I press the backspace button it types the number 8.  There are a few others but that is the gist of my problem.

 

I have verified that my number lock key is not pressed.  I went into the control panel and did a troubleshooting for the keyboard which found no issues. 

 

I am currently restoring the system to a previous update (12-4-20) to see if that can resolve the issue.  I read somewhere that function+number lock sometimes does something but I can't try it right now as the laptop is going through the restore process right now. 

 

Any help would be greatly appreciated.  This laptop is only a year and a half old and 6 months out of warranty. 

1 REPLY 1

‎12-27-2020 11:57 PM

HP Recommended

If there is no problem with the keyboard driver, the keyboard hardware itself is damaged and the keyboard needs to be replaced.

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