Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillon Dv6 2130eg Entertainment
Microsoft Windows 7 (64-bit)

Upgrating Win 7 to Win 10 doesn't work because

Win 7 shows at the Laptop "Keyboard filter driver missing" and "PnP driver problems".

Updating all drivers doesn't help. The migration stops at the end with error "0x8007001F-0x20006".

Who can help?

1 REPLY 1
HP Recommended

Hallo @HM10  and Herzlich willkommen !

 

Due to the issues you mention, I would strongly recommend that you give your PC a fresh clean start.

You may perform fresh clean Windows 10 installation to avoid any issues and to bypass these ones that you face now.

 

  • Precautions: Make sure you back up your most important data and everything you would like to keep (files). With regards to some apps, you may need to reinstall them back

You may need a Windows 10 license

 

Below you can find a PDF file with instructions how to install Windows 10

 

Let me know how it goes - provide an update and/or feedback. If any issues, post again, please

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.