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- Keyboard filter driver missing on Dv6 and WIN 7

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02-05-2020 09:28 AM
Upgrating Win 7 to Win 10 doesn't work because
Win 7 shows at the Laptop "Keyboard filter driver missing" and "PnP driver problems".
Updating all drivers doesn't help. The migration stops at the end with error "0x8007001F-0x20006".
Who can help?
02-05-2020 02:21 PM
Hallo @HM10 and Herzlich willkommen !
Due to the issues you mention, I would strongly recommend that you give your PC a fresh clean start.
You may perform fresh clean Windows 10 installation to avoid any issues and to bypass these ones that you face now.
- Precautions: Make sure you back up your most important data and everything you would like to keep (files). With regards to some apps, you may need to reinstall them back
You may need a Windows 10 license
Below you can find a PDF file with instructions how to install Windows 10
Let me know how it goes - provide an update and/or feedback. If any issues, post again, please
*** HP employee *** I express personal opinion only *** Joined the Community in 2013