-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Keyboard intermittently responsive after yesterdays automati...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
09-15-2021 10:41 AM
Product: HP Envy x360 15-ds1063cl
Operating System: Microsoft Windows 10 (64-bit)
So the laptop was working great until we got an automatic BIOS update, and by automatic I mean there was nobody near the computer and then we heard the fan spin way up to obnoxious levels and stay there at full speed. When we looked at it, it had already begun the BIOS update.
So now the keyboard is not very responsive and by that I mean I'm typing this all out on my phone because trying to use the keyboard is a nightmare. I can type a full sentence with it and maybe half of what I type actually shows up.
It's not just certain keys either. It's all of them. You can hit any key and maybe the computer acknowledges it, maybe not! Very Frustrating!!
Please Help!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.