cancel
Showing results for 
Search instead for 
Did you mean: 
EatMyEggs
New member
1 0 0 0
Message 1 of 1
92
Flag Post

Keyboard intermittently responsive after yesterdays automatic BIOS update (HP Envy x360 15-ds1063cl)

HP Recommended
HP Envy x360 15-ds1063cl
Microsoft Windows 10 (64-bit)

So the laptop was working great until we got an automatic BIOS update, and by automatic I mean there was nobody near the computer and then we heard the fan spin way up to obnoxious levels and stay there at full speed. When we looked at it, it had already begun the BIOS update.

 

So now the keyboard is not very responsive and by that I mean I'm typing this all out on my phone because trying to use the keyboard is a nightmare. I can type a full sentence with it and maybe half of what I type actually shows up.

 

It's not just certain keys either. It's all of them. You can hit any key and maybe the computer acknowledges it, maybe not! Very Frustrating!!

 

Please Help!

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation