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‎07-07-2024 02:21 PM

HP Recommended

Setting up NEW HP Chromebook just received. They keys on keyboard do not type correct letter as identified on the key. ONLY - Q A Z and M  Type correctly

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1 REPLY 1

‎07-08-2024 02:05 PM

HP Recommended

We can not do anything for you about this and there is nothing you can really do yourself to fix this -- apart from replacing the keyboard, and that is not guaranteed to work.

 

Your best bet it to contact where you bought it, inform them of the defective keyboard, and make arrangements to return it -- for a refund or exchange.

 

Sorry, but we here are unable to assist you in this.



I am a volunteer and I do not work for, nor represent, HP
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