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‎12-11-2022 11:28 AM - last edited on ‎12-11-2022 02:11 PM by Retired

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)

When installing windows 10, my laptop is SN# [Personal Information Removed] model 17 is cn0144ng . Does not see the SSD.photo_2022-12-11_22-24-06.jpg

Category:
8 REPLIES 8

‎12-11-2022 12:11 PM

HP Recommended

Hi:

 

Please see this discussion for the solution:

 

Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047

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‎12-11-2022 01:04 PM

HP Recommended

I can't find a suitable RST driver. 

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‎12-11-2022 01:10 PM - edited ‎12-11-2022 01:11 PM

HP Recommended

Follow my instructions on the link I gave you. 

 

I Included the RST driver link you need.

 

It was for the exact same model notebook as yours. 

 

If it worked for that notebook, it will work for yours too.

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‎12-11-2022 01:27 PM

HP Recommended

unfortunately, this driver is not suitable

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‎12-11-2022 01:31 PM

HP Recommended

You can send me a link to the driver you need?

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‎12-11-2022 02:08 PM

HP Recommended

The only other suggestion I can offer would be to use the Intel Zip driver file from the link below for the 11th - 13th gen core processors:

 

Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (11th up to ...

 

 

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‎12-11-2022 02:17 PM

HP Recommended

Something is wrong..... and I've already tried that.. I've been doing the installation for 4 days....

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‎12-11-2022 02:22 PM

HP Recommended

I agree that something is wrong, because the F6 driver folder from sp135979 should have worked, and so should the latest Intel RST driver from Intel.

 

Unfortunately, I don't have any other suggestions for you to try.

 

 

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