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‎09-12-2023 02:57 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J7AV)

Hi,I purchased this lap top just over a year ago and it has been nothing but trouble for me since,i have re-downloaded windows several times but the same problems persisted until today.i finally got rid of windows 11 in S mode,i have been able to fix problems and the computer is up and running as it should, thank`s to being able to down load from HP.so any one having the same issues get rid of that S mode.

1 REPLY 1

‎09-16-2023 11:42 PM

HP Recommended

Hi @Frusstrated,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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