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HP Recommended

1000033817.jpg

 Stuck

1 REPLY 1
HP Recommended

Hi @Suuui,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP laptop is stuck on "Preparing Automatic Repair," here are some troubleshooting steps you can follow.

 

Hard Reset:

  • Power off the laptop completely by holding the power button for 10-15 seconds.
  • Once the laptop is off, power it on again and check if it continues to "Preparing Automatic Repair."

Boot into Safe Mode:

  • Power on the laptop and as soon as the HP logo appears, press F8 or Shift + F8 repeatedly to access the Advanced Boot Options menu.
  • From there, try booting into Safe Mode. If successful, you can attempt to troubleshoot the issue further.

Perform Startup Repair:

  • Power on the laptop and immediately press F11 (or the key for your specific model) to access the HP Recovery Manager.
  • Select Troubleshoot > Advanced Options > Startup Repair.
  • Follow the on-screen prompts to allow Windows to try fixing the startup issue automatically.

Use System Restore:

  • In the Advanced Options menu (accessed via F11 during boot), select System Restore.
  • This will restore your system to a previous point when it was functioning properly, which can help resolve issues caused by recent changes.

Check for Disk Errors:

  • If you're able to access Command Prompt from the Advanced Options menu, run the following command:

chkdsk /f /r
 

  • This will check the disk for errors and attempt to fix them.

Reset the PC:

  • If nothing works, you can try performing a Factory Reset from the Troubleshoot menu. Note that this will remove all personal files, so it’s recommended only as a last resort.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.