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Message 1 of 2
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Flag Post

Laptop Battery charge and mutiple problems

HP Recommended
HP Pavilion - 15-bc406tx
Microsoft Windows 10 (64-bit)

I have purchased my laptop through online on oct 2019

i have below problems in my laptop after purchase, even i am use laptop very rare.

Whenever i have used laptop fan sound is high.

After one month laptop battery enlarge .

And also sometimes blue color error screen coming

Some times black screen coming for very long time, when i switch on the laptop.

Very Slow when switch on.

Laptop have 60 or 70% charge when switched off.No Battery charge showing if i open the laptop after 4 days.

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Message 2 of 2
Flag Post
HP Recommended

@karthickcharvik 

 

Swollen battery must be replaced.

 

Computer is under hardware warranty.

 

Contact HP Support for Warranty repair.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

HP Technical Support – Contact Information

 

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

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USA / Canada

Contact Official HP® Support | HP® Customer Support

 

Submit information / case online

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UK

For faster support, first submit information / case online: HP Customer Support UK

 

 

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HP Support does not publicly post contact numbers.  Please submit your case online

  • Provide all the requested information to submit your online case
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+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Warranty Check

 

 

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

 

  • If necessary, Select your Country on the main website page or at the bottom (click Flag)
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  • Click Submit (at bottom of list entries)
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NOTE: The online database results do not impact the actual contract.

 

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-bc406tx

 



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Dragon-Fur

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