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Microsoft Windows 10 (64-bit)

WhatsApp Image 2020-07-02 at 12.26.52 AM.jpegI got this message on running the system extensive test.... what oes itmean and what I have to do....please guide.....

Thanks

1 REPLY 1
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@Namit2 

Unfortunately, that means your hard drive needs to be replaced.

 

Once you have replaced that, read the instructions below about restoring your PC:

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

 

 



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