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06-20-2022 07:00 AM
This question is about returning a laptop. If I have my laptop and have barely done anything with it and want to return it within the 30 day period of purchase, but I do not have the original box for it. Is there still a way HP will accept it if I don't have the box?
06-20-2022 10:09 AM
Welcome to the HP User Community.
Please contact the Store customer service to find out what the Store will / can do.
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