My warranty expired a couple of weeks ago so of course now I'm having incredible issues with this laptop. My laptop keeps restarting randomly. I've tried disabling the automatic restart option and that does not help. My computer is not overheating. What is going on?
Also these weird colors starting showing up when I see pictures or videos, or search Google. I'm not sure if they're connected but they started at the same time:
Hi@MEAGHANMORRIS7, Welcome to the HP Support Community!
Request you the following list describes some causes of excessive heat & Laptop Shutting Off Randomly/Weird Colors in Search Engine
Dust inside the laptop.
A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.
Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.
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