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‎05-24-2024 01:04 PM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi anyone. I would like to install a new Hard Drive for my Laptop 17-by4063cl from HP store with Windows 11 64 bit. After many attempts to restore windows 11 system after I removed the old with a new hard drive but unable to recovery because

there is some missing or corrupted file not let me boot my laptop.  Also, I would like to say thanks to couple who been trying to help me on this matter.

Thanks Anyone.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-24-2024 02:12 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to use the HP cloud recovery tool on another PC and create a bootable USB recovery drive. 

 

The HP image will have all of the necessary drivers included.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

Since you will have to use the utility on another PC, you will need to enter the PC's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is 446R0UA#ABA

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-24-2024 02:12 PM

HP Recommended

Hi:

 

The only suggestion I can offer would be to use the HP cloud recovery tool on another PC and create a bootable USB recovery drive. 

 

The HP image will have all of the necessary drivers included.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

You can download the software from the Microsoft Store.

 

HP Cloud Recovery Tool - Microsoft Store Apps

 

Since you will have to use the utility on another PC, you will need to enter the PC's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is 446R0UA#ABA

1 person found this reply helpful
Was this reply helpful? Yes No
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