Laptop battery not charging. orange led blinking constantly

[patangera]

Hi my laptop's battery is not charging/ stuck at 0%. i tried the diagnostics it says battery not detected. i even opened the back panel disconnected the battery and connected again but no luck.
Is my battery really dead? it was working just perfectly fine and giving decent backup. all just happened after i took a flight and had to charge my phone using the usb 3 port.

[Rita_R2]

Hi, @patangera, Welcome to the HP Support. 

  

I will be more than happy to help you out here. I am an HP employee not an expert but an experienced community member in HP support videos. A request from my side  it will be easy for me if you mentioned your Product Name or Model to give you specific result, but no worries I am posting HP Assistant video along with HP video which may help to fix the issue.

Here is the link which will help you to resolve the issue: 

Introduction to HP Support Assistant 9 | HP Support Assistant | HP Support

HP Support Assistant | HP® Support

How to fix an HP Notebook that does not power on or hold a charge | HP Support

  

 Do keep me posted. 

  

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

RITA_R2

HP Support