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‎02-18-2019 09:45 AM

HP Recommended

Hello!

my laptop’s battery hasn’t been working for a while now so to use it I plug the charger. But these last couple of days, I switch it on and it work for about 5/10minutes and then it blocks and I cannot do anything else but to switch it off. What can be the problem and how can I solve it?

Thanks to whoever will answer!

1 REPLY 1

‎02-19-2019 01:32 PM

HP Recommended

@Marjto_45

 

Welcome to HP Support Community

 

To assist you better please provide me the complete Notebook Model or the Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

KrazyToad
I Am An HP Employee

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