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HP Stream 14

Due to low storage I have to use an external hard drive to update but because of a faulty USB, during the Windows 10 update, the external drive disconnected. Now my laptop cannot automatic repair, it takes me back to the same screen every time I turn it off. I’ve tried all the advanced options and it still takes me back to automatic repair. Is there anything else I can do?

1 REPLY 1
HP Recommended

Hi:

 

If you don't have files you can't afford to lose, I recommend you make a bootable USB W10 installation flash drive using the media creation tool from the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Boot from the installation media, and when you get to the part of the installation that asks 'Where do you want to install Windows,' delete every partition on the hard drive, leaving just one partition of unallocated space.

 

Click Next, and W10 should install.

 

After the installation is complete, you can install the drivers and available software from your notebook's support page.

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