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‎06-16-2018 04:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hello

My charge keeps going on and off...having to twist the lead make is work intermttendly. Do I need a new charger or a new battery? 

Thanks in advance. 

 

HP Notebook - 14-an010na

1 person had the same question
1 REPLY 1

‎06-16-2018 03:32 PM

HP Recommended

Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and open Component Tests-look for Power category to test charger and battery.

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