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HP Recommended

When I turn on laptop the name appears and on the side orange light blinks for 20 times and white light comes and turns off 

1 REPLY 1
HP Recommended

Hi @prasiddha23 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like your laptop’s charging light is blinking orange and then turning white before turning off, which typically indicates a power-related or battery issue. The sequence you're describing (orange blinking, then white light) is often related to the battery or charging circuit, and this could point to a few potential problems. Here's a breakdown of what this could mean and steps you can take to troubleshoot it:Steps to Troubleshoot the Issue:

1. Check the Power Adapter and Cable

  • Inspect the charger: Make sure the power adapter and charging cable are in good condition and properly plugged into both the laptop and the power outlet.
  • Test with another charger: If possible, test with another compatible charger to see if the issue persists. This will help determine if the charger itself is faulty.

2. Remove the Battery (If Removable)

  • If your laptop has a removable battery, try removing it and then plugging in the charger without the battery in place.
  • Turn on the laptop with just the charger connected. If the laptop turns on properly, then the battery might be faulty and needs to be replaced.
  • If the laptop doesn’t turn on, it might be an issue with the charging port or power supply.

3. Check the Charging Port

  • Inspect the charging port on the laptop to make sure there’s no dust, debris, or damage.
  • Use a flashlight to look inside the charging port, and if necessary, gently clean it with compressed air.

4. Reset the Battery (If Applicable)

  • Some laptops have a battery reset button or a pinhole reset option near the battery.
  • If your laptop has this, press and hold the button for 15–30 seconds to reset the battery.

5. Check for BIOS/UEFI Issues

  • Sometimes, an issue with the BIOS can cause power-related problems. You can try updating the BIOS if you can get the laptop to power on or use a USB drive to boot into the BIOS setup and reset settings to default.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Sneha_01

HP Support

 

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Sneha_01- HP support
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