Laptop crashing after bios update

[nismohks]

Windows 10 22H2

Hello I recently updated my bios to F.53 and it now crashes/ freezes , I have 16GB of ram now.

Any ideas ? anyway to rollback to the original bios ?

thanks

[Nal_NR]

Hi @nismohks,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with your unit crashing.

When a computer fan spins loudly for a long period of time, there might be an issue with the fan, or the computer might be overheating. Adjust the power settings, clean the fan vents, check for suspicious processes, and then update the BIOS to help reduce the internal temperature.

All these steps can be found in this document.

If you want to rollback the BIOS- Restart Notebook.

Press F2, go to BIOS management, and then Rollback BIOS and check.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[nismohks]

Hello I cant rollback the bios to the original bios because I updated it twice.

It was f.43 I updated to f.50 than f.53.

Is it possible to download the f.43 bios ???

[nismohks]

I downloaded an older bios but it went let me install this bios.

SO i dont know what to do now ?? HELPPPP

[Nal_NR]

Hi @nismohks,

I am afraid that is no longer possible to roll it back again. This could also brick the unit. 

[nismohks]

In event viewer there is a critical error even though it seems to have shut down normally

kernel-power. event id 41

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

[nismohks]

my laptop still crashes. how can i fix it ?

thanks

[Nal_NR]

Hi @nismohks,

Let's try the hardware diagnostic/test and see the results. Click here

Let me know.

[nismohks]

I have done all the tests, everything was OK

 

I have also done in command prompt and nothing found

sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

[Nal_NR]

Hi @nismohks,

Thanks for performing the recommended steps. Appreciate it. 

We can try a factory reset and see if that works. 

NOTE: Make sure you back your data before resetting it. Click here for more details. 

Keep me posted on the results. Take care. 

 If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!