Laptop cycles on and off after bios update.

[Que1963]

After a bios update system cycles on and off repeatedly.

[sandytechy20]

@Que1963

Welcome to the HP support community.

Recover the BIOS using a keypress combination

1. Turn off the computer, and then connect the power cord.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

   

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

You can refer this HP document for more assistance:- Click here

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Que1963]

I've completed the key combination and system is still cycling on and off. I had Best Buy take a look. They couldn't find the problem. Where can I send for repair. Please include phone number and address. I've tried on line but getting error 400 on my cell phone.

Thanks

[sandytechy20]

@Que1963

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.