Laptop freezes seconds after waking from sleep mode

[Mahanidhi]

I own an OMEN-16 with Ryzen 7 7840HS CPU and RTX 4060 GPU with 16GB memory, for over a year now.

Recently I have gotten this issue where my PC freezes(sometimes) completely seconds after waking up from sleep and I have to force shutdown it to use the laptop. I've had this issue for almost a month now and last week I did a clean installation thinking that might fix it and it was just a windows issue. 
But a week after my clean installation of windows 11 (25H2), the freeze issue has gotten worse to a point where it now freezes almost every time I close my laptop(sleep mode) or long press the power button(sleep mode), it freezes seconds after I wake it. 

Is this a windows issue? BIOS issue? Hardware issue? Driver issue? I have no clue and I need help with fixing it

[Kuroi_Kenshi · Accepted solution]

Hi @Mahanidhi,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your OMEN 16 laptop freezes a few seconds after waking from sleep, even after a clean installation of Windows 11. Let’s go through a few steps to identify and fix what could be causing this.

Update BIOS and Firmware

Go to the HP Support website → Drivers & Software section.

Enter your OMEN 16 model number and download the latest BIOS update available.

Install it carefully while your laptop is plugged into power.

This ensures your system firmware properly communicates with Windows sleep states.

Update Chipset and Graphics Drivers

Install the latest AMD chipset drivers from AMD’s official website (for Ryzen 7 7840HS).

Also update both NVIDIA RTX 4060 and AMD integrated graphics drivers.

Outdated or conflicting GPU drivers often cause post-sleep freezes.

Disable Modern Standby / Fast Startup (Test)

Open Control Panel → Power Options → Choose what the power buttons do.

Uncheck Turn on fast startup.

Restart and test.

If the issue persists, you can temporarily disable Modern Standby (S0) using Command Prompt with admin rights:
powercfg /h off
This converts the system to use traditional S3 sleep and often stabilizes wake behavior.

Check Power Plan and Sleep Settings

Go to Settings → System → Power & battery → Additional power settings.

Use the Balanced or HP Recommended plan.

In advanced settings, set Allow hybrid sleep = Off and USB selective suspend = Disabled.

Run HP Hardware Diagnostics

Restart your laptop and repeatedly tap Esc → F2 to open HP PC Hardware Diagnostics.

Run System Test → Extensive Test to rule out hardware faults (especially RAM and SSD).

Check Event Viewer for Critical Errors

Search Event Viewer → Windows Logs → System.

Look for “Kernel-Power” or “Critical” errors around the time of the freeze.

This helps confirm if the issue is power, driver, or firmware-related.

I hope this helps.

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Best regards,