cancel
Showing results for 
Search instead for 
Did you mean: 
mrfatso
New member
1 0 0 0
Message 1 of 2
110
Flag Post
HP Recommended

Laptop freezes while performing a BIOS update

Spoiler
Spoiler
 

Hello, 

 

I've tried recently to update my BIOS after facing many blue screens desipite the fact that i did 3 fresh installation of windows.

 

I had the F.16, i downloaded the last one from the HP site and tried to install it, now the installation is stuck and i can do nothing about it, i can't remove the battery cause it will cancel my warrenty.

 

I would apperciate any help, i'm afraid that i'm facing a brick of my 2 days old laptop.

 

And the most important thing is, how HP can missed up with those things ? i'm not the only one to having this problem, how can they allows update that can brick your whole laptop and do nothing about it ? it's absolutly insane.

 

EDIT : okay after few hours, i can confirm it's a brick, thank you HP.

 

EDIT 2: i tried to rest BIOS using USB (with the windows key × B method), it wasn't succesful, all what i got is PEI Parameters once, now it keeps restarting showing nothing but a black screen.

1 REPLY 1
HP Support Agent
HP Support Agent
11,221 11,199 758 735
Message 2 of 2
27
Flag Post
HP Recommended

Laptop freezes while performing a BIOS update

@mrfatso

 

I understand your concerns and frustration. The BIOS seems to be corrupted. I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation