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Laptop freezes while using inbuilt pen

‎04-01-2021 10:29 AM - edited ‎04-01-2021 10:40 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D119AV)
Operating System: Microsoft Windows 10 (64-bit)

While using the inbuilt pen (not a separate, physical pen) in applicable apps such as OneNote for Windows 10, Microsoft Whiteboard, Microsoft Word, my laptop automatically freezes after some time. I cannot click on anything and it is very irritating. I need to press the start (switch on) button once to go into sleep mode then log in back again. Please suggest a fix.

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