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- Laptop froze 2 times in 2 weeks with green screens without a...

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10-28-2021 05:53 PM
Almost 2 weeks ago my laptop screen turned a bright green without any messages, and I didn't get any response from it until I held down the power button for 10 seconds. It happened again today, except it was an extremely dark green. Windows is up-to-date and I ran ChkDsk /f.
Checking file system on C:
The type of the file system is NTFS.
A disk check has been scheduled.
Windows will now check the disk.
Stage 1: Examining basic file system structure ...
Cleaning up instance tags for file 0xbf39.
Cleaning up instance tags for file 0xc02b.
656128 file records processed.
File verification completed.
Phase duration (File record verification): 3.09 seconds.
12018 large file records processed.
Phase duration (Orphan file record recovery): 0.00 milliseconds.
0 bad file records processed.
Phase duration (Bad file record checking): 1.27 milliseconds.
Stage 2: Examining file name linkage ...
3760 reparse records processed.
927706 index entries processed.
Index verification completed.
Phase duration (Index verification): 9.75 seconds.
0 unindexed files scanned.
Phase duration (Orphan reconnection): 3.87 seconds.
0 unindexed files recovered to lost and found.
Phase duration (Orphan recovery to lost and found): 528.97 milliseconds.
3760 reparse records processed.
Phase duration (Reparse point and Object ID verification): 10.25 milliseconds.
Stage 3: Examining security descriptors ...
Cleaning up 1443 unused index entries from index $SII of file 0x9.
Cleaning up 1443 unused index entries from index $SDH of file 0x9.
Cleaning up 1443 unused security descriptors.
Security descriptor verification completed.
Phase duration (Security descriptor verification): 18.66 milliseconds.
135790 data files processed.
Phase duration (Data attribute verification): 1.42 milliseconds.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has made corrections to the file system.
No further action is required.
487754091 KB total disk space.
166344892 KB in 393191 files.
258536 KB in 135791 indexes.
0 KB in bad sectors.
741555 KB in use by the system.
65536 KB occupied by the log file.
320409108 KB available on disk.
4096 bytes in each allocation unit.
121938522 total allocation units on disk.
80102277 allocation units available on disk.
Total duration: 17.33 seconds (17333 ms).
Internal Info:
00 03 0a 00 61 12 08 00 a5 35 0e 00 00 00 00 00 ....a....5......
16 05 00 00 9a 09 00 00 00 00 00 00 00 00 00 00 ................
I am not finding anything useful in event viewer:
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2021 2:10:52 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-239EUG4
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-10-28T21:10:52.1198461Z" />
<EventRecordID>39754</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-239EUG4</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">28</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>
How do I fix this? Thank you very much! 🙂