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‎06-22-2026 03:39 AM

HP Recommended
  • While using laptop, it got shutdown suddenly then after trying so many times it is not turning on. Laptop is fully charged, while plugging in the charging light turns on also while pressing the power button for switching on the power button too turns on for a sec then gets off.
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‎06-22-2026 05:41 AM

HP Recommended

Hi, @Karnika7, Welcome to the HP Support. 

  

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here is the link which will help you to resolve the issue: 

 

HP Laptop Black Screen on Startup | Official HP Support Guide

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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