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HP Recommended

Hello! My laptop is not starting, once you place the power button, the power button shows that it is on but to the screen/monitor it does not display anything, and the power button keeps going on and off. Please help me on that🙏

 

1 REPLY 1
HP Recommended

I'm sorry to hear that you're having trouble with your laptop not starting properly. The issue you described could be caused by various factors. Here are some steps you can take to troubleshoot and potentially resolve the problem:

  1. Check Power Connection:

    • Ensure that your laptop is properly connected to a power source.
    • If you're using a removable battery, make sure it's securely in place.
  2. Perform a Power Cycle:

    • Turn off the laptop.
    • Disconnect the power adapter and remove the battery (if applicable).
    • Hold down the power button for about 15-20 seconds.
    • Reconnect the battery and power adapter.
    • Turn on the laptop.
  3. External Display:

    • Connect your laptop to an external monitor or TV using the appropriate cable.
    • If the external display works, there may be an issue with the laptop's internal display or graphics.
  4. Check for Hardware Issues:

    • If your laptop has recently experienced any physical trauma, it might have damaged internal components. In such cases, you may need to contact the laptop manufacturer or a professional technician for assistance.
  5. Boot into Safe Mode:

    • If your laptop seems to be turning on but not displaying anything, try booting into Safe Mode. This can help identify if the issue is related to a driver or software problem.
    • To boot into Safe Mode, restart your laptop and repeatedly press the appropriate key (usually F8 or Shift + F8) during startup.
  6. Reset BIOS/UEFI Settings:

    • Access the BIOS or UEFI settings during startup (usually by pressing a specific key, such as Del or F2).
    • Look for an option to load default or optimized settings.
    • Save changes and exit.
  7. Memory (RAM) Issues:

    • If you have multiple RAM modules, try removing one at a time and see if the laptop boots. Faulty RAM can cause startup issues.
  8. Check for Overheating:

    • Ensure that the laptop's cooling vents are not blocked. Overheating can cause the system to shut down to prevent damage.
  9. Run Diagnostics:

    • Some laptops have built-in diagnostic tools. Check your laptop's manual or manufacturer's website for instructions on how to run diagnostics.
  10. Professional Assistance:

    • If none of the above steps resolves the issue, it's recommended to contact the laptop manufacturer's support or take the laptop to a professional technician for further diagnosis and repair.

If your laptop is still under warranty, contacting the manufacturer's support should be a priority. They can provide guidance on troubleshooting steps and may offer repair or replacement options.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.