• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-28-2020 02:48 PM

HP Recommended
Product: 1HQ16PA
Operating System: Microsoft Windows 10 (64-bit)

My laptop got very slow.it takes lot of time to get it open. Also it takes lof time to open any file or folder or even any website while using net.

1 REPLY 1

‎12-28-2020 03:24 PM

HP Recommended

@Raza7897 

 

Your machine is an HP Notebook - 15-ay516tx, its specs

 

           https://support.hp.com/au-en/document/c05411415

 

It has minimum of RAM and slow HDD. Due to it has very little RAM, paging / swapping will make HDD working very hard to dead. Please use the following steps to make it runs better

 

   (a) Upgrade RAM, this will reduce paging/swapping, the following RAM is compatible (will run at 2133MHz)

                         https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct11909752

 

   (b) Upgrade HDD to SSD using the following compatible SSD

                         https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct11909767

 

You can do (a) first and leave (b) later.

 

Other option is to do re-install Windows 10, but it will slow down again.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.