Laptop keeps telling me "your computer needs to restart"

[asmita6658]

@Val29

Appreciate you trying the steps. I'd suggest you reach out to the HP Support in your region regarding this.

Have a great day! 

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[AJB077]

HPSA version 9.5.262.0 just became available.  I installed this update and it appears to have fixed the incessant "need to restart".  

[Val29]

Where do I find the HPSA version?  I have installed updates manually for drivers, updated windows and restarted countless times so this appears to be the only option left - but I can't seem to find the version info.   If I need to update where will I find the HPSA update?

[Echo_Lake]

@AJB077

Thank you for posting back. 

You can check the HP support assistant version by clicking on About option which is on the top right corner. 

And you can check for the update by clicking on check for the latest version on HP support assistant. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[AJB077]

The image you posted must be for an earlier version of Windows.  In Windows 10 you can go to this site: 

https://support.hp.com/us-en/document/c03467905

Also, I do not see an "accept as solution" link.

[Echo_Lake]

@AJB077

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.

Follow the link https://www.youtube.com/watch?v=8c2X8Ua_7Rw to mark "Accept as solution"