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HP Recommended
Microsoft Windows 10 (64-bit)

I am using HP laptop paviliion .i have purchased  october 2019  .Now some of the keyboard keys not working properly.

I have done the keyboard UEFI test using youtube vidoes and attached the failure report . 

 

 

WhatsApp Image 2020-09-23 at 12.19.33 PM (1).jpeg

 

WhatsApp Image 2020-09-23 at 12.19.33 PM.jpeg

 

1 REPLY 1
HP Recommended

@karthickcharvik 

This means the keyboard is failing and needs to be replaced.

 

If you are experienced at laptop repairs, you can often replace a keyboard for $25 for a new one and a half-hours work. I have done this on older HP laptops.

But, if you're NOT, there is a serious risk of breaking fragile connectors and cables doing this -- so I do not recommend it.

Instead, I would recommend you hunting down a local laptop repair place to have THEM replace the keyboard. Sometimes, on some models, you have to replace the entire top surface of the laptop, not just the keyboard. So you should get an estimate of what is involved before you have the work done.



I am a volunteer and I do not work for, nor represent, HP
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