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‎03-12-2025 12:57 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J6AV)
Operating System: Microsoft Windows 11

WHEN i PRESS THE POWER BUTTON THE SCREEN LIGHTS BRIEFLY [STILL BLACK JUST LIGHTER] FOR ABOUT 2 SECONDS THEN POWERS DOWN - GETS IN AN ENDLESS LOOP

 

RUNNING SYSTEM DIAGNOSTICS SHOWS A MEMORY ERROR CODE  UC583R-BB7CJ7-MFGK1G-40K403

 

UNABLE TO COMPLETE BOOT TO WINDOWS STARTUP SCREEN

Category:
1 REPLY 1

‎03-18-2025 04:06 PM

HP Recommended

@Frankishere, Welcome to HP Support Community,

 

Thank you for posting your query

 

I would recommend visiting the nearest HP authorized service center to have the issue resolved. It’s possible that the memory is either faulty or not properly seated. The technicians at the service center will be able to diagnose the problem and take the necessary steps, such as reseating the memory or replacing it if needed.

HP® Service Center Locator - United States | HP® Support

 

Note: There might be a nominal charge for the service they provide.

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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