Laptop not charging or turning on

[ghalimajzoub]

Hello there,

its been a while my old laptop is the hp dv6 pavillion 3141ee, my laptop has all its original compartments and have not changed any hardware in it [not even the battery] ..

i am having a problem that my laptop is not charging and my laptop is not turning on [the light for charging is not lit] even when trying the same original charger of the laptop from another laptop.

In Lebanon, we don't have any HP service support center and i just want your help to find what is my problem,

if it is the battery inside of my laptop [the circular one], or is it something else i can solve by my own if anyone knows how to solve this

[The_Fossette · Accepted solution]

@ghalimajzoub,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is not powering on.

Don’t worry, I assure you I will try my best to get this sorted.

As you have mentioned that the computer is not powering on with a different charger as well then it confirms that the issue is not with the charger. The computer should turn on without the battery if you plug the charger so, that rules out the battery issue. It looks like some other components on the computer might have gone bad.

I recommend you get it checked with a local computer technician to diagnose the exact hardware failure.

I hope that answers your question and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!