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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Laptop not turning on/no LED

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01-25-2020 09:19 AM
So recently after not using my laptop for a few days it won’t turn on. It is still charging and able to charge, because when I plug my charger in it makes the sort of whistle/hum noise it makes whilst charging. But the power button does nothing, the charging led light at the side isn’t lit up and the screen doesn’t come on. No idea what to do
01-28-2020 08:16 AM
@Roseerin Welcome to HP Community!
I understand that the laptop will not turn on.
Do not worry. I will try to fix the issue.
Please perform the below steps and check for the issue.
Hard Reset:
1) Shutdown the computer.
2) Unplug all the Adapter and peripherals connected.
3) Remove the Battery. ( not for Built-in Battery computer )
4) Press and hold down the power button for 15 to 20 seconds.
5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)
6) Try to turn on the computer and check, If the issue persists continue next step
Set BIOS default and restart:
- Restart your notebook.
- During startup, press F10 repeatedly until the BIOS menu is displayed.
- Once the BIOS menu is displayed, press F9 to restore factory defaults.
- Select Yes to confirm.
- Press F10 to save changes and exit.
- Select Yes to confirm.
- The computer restarts using the default settings.
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