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I’ve had a laptop from a family friend who has now passed away. She gave me a laptop and it was working perfectly but now it just give me this message:

BusyBox ul.Zt.2 (Ubuntu 1:1.27.2-Zubuntu3.2) built-in shell (ash)

Enter 'help' for a list of built-in commands. (initramfs)” she’s the one who set it up and I don’t know anything about computers. Help would be appreciated 

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