Laptop operating system problem

[Milonb]

Installation disk not found when opening my laptop 

[A_Gayathri · Accepted solution]

Hi @Milonb,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
   

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Milonb]

 sometimes when i open my laptop the picture i attached it shows

[A_Gayathri]

Hi @Milonb,

Thank you for the error details 

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.
  
  May I know

1. Since when are you facing this issue

2. Have you made any changes on your PC post that this issue raised 

3. May I know if you have observed any lights blinking

Could you please elaborate in detail? 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[Milonb]

1.after few days of installing windows 10 .

2. A few changes i have made that was bios setup

3.caps lock are blinking when i faces this problem

[A_Gayathri]

Hi @Milonb,

Thank you for the reply

To assist better:

• May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.