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- HP Community
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- Laptop order severely delayed

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12-16-2020 01:11 PM
I ordered my laptop mid-October 2020 and I am still waiting for it to be delivered. The delivery date keeps getting pushed back due to hardware delays. I think it’s outrageous that HP does not mention on their website that certain parts are backordered and to allow 2-4 months to receive or so, would be a lot more transparent. I am planning to cancel my order soon. Please help HP!!!
12-16-2020 01:32 PM
Opinion
Everything that can get shipped will be done.
There are so many breaks in the supply chain - world pandemic, busy holiday season, end of year repairs, vaccine transportation - so much getting in the way.
If you can wait, it will get there.
If you cannot wait and if you cancel, that might be a good choice in your situation.
So...
What to do?
I am sorry the order is delayed.
Our Community is comprised of volunteers - people who own and use HP devices.
The Community is not an HP business group.
It is VERY busy -
If you can get through to Customer Service, you might be able to get an update.
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