Laptop screen black and laptop unresponsive

[1320drew]

So I was on my laptop and it was a little choppy so I put it in sleep mode (because what I had opened I couldn’t just restart it) and less than an hour later I tried to boot it back up but it would turn on and that’s it. All I could do is turn it on and off. The screen never came on, the orange light on the internet button was on but if I pressed cap locks or anything the light wouldn’t turn on and the internet button doesn’t turn off either. Please help this has made my laptop unusable and the 1 year warranty expired last year 

[WAWood]

@1320drew 

Most likely, the PC is experiencing a major hardware failure. You MIGHT be able to run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

If that does not work, then there is nothing more you can do by yourself -- and there is nothing we can do because we HERE have no way of diagnosing or repairing hardware problems.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

Since your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck