Laptop slow when i charge it

[User_89]

When i charging my laptop it might be slow the performance of my laptop.

[Raj_05]

Hi @User_89,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

A laptop slowing down when charging can be frustrating, but it's a common issue that can arise from various causes. Here are some potential reasons and solutions.

Potential Causes

Power Settings:

• Laptops have different power profiles for battery and plugged-in usage. The power profile when charging might be set to a power-saving mode.

Thermal Throttling:

• Charging the laptop can generate extra heat, which might cause the laptop to throttle its performance to prevent overheating.

Faulty Charger or Battery:

• A malfunctioning charger or battery can cause the laptop to behave unpredictably.

Driver or BIOS Issues:

• Outdated or incorrect drivers, especially related to power management, can cause performance issues. An outdated BIOS can also lead to similar problems.

Background Processes:

• Some background processes or updates may be triggered when the laptop is plugged in.

Hardware Issues:

• Hardware issues, such as a failing power supply or motherboard, can cause performance drops when charging.

Solutions

Check Power Settings:

• Go to Control Panel > Power Options and ensure that the power plan for "Plugged in" is set to "High performance."

Update Drivers and BIOS:

• Visit HP website to download and install the latest drivers and BIOS updates.

Monitor Temperature:

• Use a tool like HWMonitor to check your laptop’s temperatures when charging. If temperatures are high, clean the laptop’s vents and fans. Consider using a cooling pad.

Test Charger and Battery:

• Try using a different charger if possible, and see if the problem persists. If the battery is removable, try running the laptop without the battery while plugged in.

[Raj_05]

Check for Background Processes:

• Open Task Manager (Ctrl + Shift + Esc) and check for any processes consuming high CPU, memory, or disk usage when the laptop is charging.

Update Windows:

• Ensure that Windows is up to date as updates can fix bugs related to power management.

Check for Hardware Issues:

• If none of the above steps work, there may be a hardware issue. 

Steps to Diagnose and Fix

Adjust Power Settings:

• Open Control Panel.
• Go to Hardware and Sound > Power Options.
• Select High Performance.

Update Drivers and BIOS:

• Visit the HP support website.
• Enter your laptop model and download the latest drivers and BIOS.
• Install the updates and restart your laptop.

Monitor Temperatures:

• Download and install HWMonitor or a similar tool.
• Check the CPU and GPU temperatures when the laptop is charging.
• Clean the vents and consider using a cooling pad if temperatures are high.

Test Different Charger/Battery:

• Borrow a charger from a friend or use a spare if available.
• If the battery is removable, try running the laptop without the battery and just on AC power.

Check for Background Processes:

• Press Ctrl + Shift + Esc to open Task Manager.
• Check for processes with high CPU, memory, or disk usage.
• End unnecessary tasks and see if performance improves.

By systematically going through these steps, you should be able to identify and resolve the issue causing your laptop to slow down when charging.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support