Laptop slowed down, GPU usage near 100% when using desktop apps - no graphics.

[ub6424]

Hello @Spotspot

Intel Video Driver and Control Panel

20.19.15.5126 Rev.W	Jun 19, 2020	184.8 MB		Download
20.19.15.5107 Rev.W	Jan 30, 2020	184.5 MB		Download
20.19.15.5063 Rev.W	Jan 18, 2019	204.2 MB		Download
20.19.15.5058 Rev.W	Oct 29, 2018	204.3 MB		Download

[Spotspot]

When installing the drivers it says it is installing the "Intel Video Driver and Control Panel".
Where do I find this control panel?
All I can find is the following -

[ub6424]

Hello @Spotspot 

The Intel Graphics Control Panel is Missing After Updating to a Windows DCH Graphics Driver

[Spotspot]

Ctrl-alt F12 was the only way to get the graphics control panel to show.

I got completely fed-up with the whole thing and installed dual-boot Ubuntu alongside windows. This also involved converting the disk from MBR to GPT with the free microsoft utility.

Ubuntu has an interesting error on boot-

Dec 22 11:33:20 john-HP-Revolve-810-G3 kernel: DMAR: RMRR base: 0x000000a6000000 end: 0x000000ae7fffff
Dec 22 11:33:20 john-HP-Revolve-810-G3 kernel: DMAR: [Firmware Bug]: No firmware reserved region can cover this RMRR [0x00000000a6000000-0x00000000ae7fffff], contact BIOS vendor for fixes
Dec 22 11:33:20 john-HP-Revolve-810-G3 kernel: DMAR: [Firmware Bug]: Your BIOS is broken; bad RMRR [0x00000000a6000000-0x00000000ae7fffff]
BIOS vendor: Hewlett-Packard; Ver: M86 Ver. 01.22; Product Version: A3009F918303

On-

https://www.dell.com/community/Linux-Developer-Systems/DMAR-Firmware-Bug-No-firmware-reserved-region...

tod.jackson claims-

It's not fatal on Windows, but the Intel GPU resets often. I can't pretend to fully understand DMA-BUF, but this is increasingly becoming relevant.

Perhaps the lagging is due to the GPU resetting often?

[ub6424]

Hello @Spotspot 

Do you have valid HP warranty ?

Check HP warranty status:

HP support

You need to provide the serial number of your notebook here:

Check your warranty or service status

To find serial number follow:

Find product and serial numbers for HP PCs, printers, and accessories

Don't post serial number here in the community !

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status

[Spotspot]

Warranty expired 2019.

What do you suspect might be going on?

[ub6424]

Hello @Spotspot 

The chances are bad to request a bios update without warranty.

[Spotspot]

I want to try older BIOSes, where can I download them from?

[ub6424]

Hello @Spotspot 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install, detect and update your system

Intel Driver & Support Assistant (Intel DSA)

"The Intel Driver & Support Assistant keeps your system up-to-date by providing tailored support and hassle-free updates for most of your Intel hardware."

(3) Restart Windows

(4) Test your notebook

(5) Please report back

[Spotspot]

I have done this before, nevertheless I did it again and it did not install new graphics drivers as they were already the most recent.

I have installed dual boot with Ubuntu. Ubuntu also has a similar problem.

This problem didn't exist a couple of months ago and has now started. That's why I want to try older BIOSes as it's about the only thing I haven't tried yet. Where can I download older BIOSes?

As it stands my laptop is 3 years out of warranty and is so slow it's next to useless (yet some of the time it runs at full speed).
I'm thinking of sending it to a monastery for Monks to use to develop their patience.
I won't be buying HP again if I can't get it working.