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‎11-29-2021 07:32 PM

HP Recommended
Product: HP Pavilion x360

My laptop, an HP Pavilion x360, stopped charging and I noticed a burning smell. I brought it into best buy geek squad. They tried another charger and it started smoking. They said they didn't know what would cause this. The laptop was purchased in January 2020. What would cause this? Is the laptop ruined? Has this happened to others? I find ironic it happened after the warranty expired. 

1 REPLY 1

‎11-29-2021 09:06 PM

HP Recommended

@ssolberg 

 

I would bring it to a repairer to have a look.

 

Regards.

BH
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