Laptop stuck on ipdate

[Keraw2003]

My laptop automatically started an update when I turned it on but it's been about 48 hrs ! Just says "hi we've got some updates for your laptop"

[A4Apollo · Accepted solution]

Hey there! @Keraw2003, Thanks for stopping by the HP Support Forums!

I understand you have issues booting into your PC.

Don't worry I'll try to help you out.

Did you make any hardware or software changes on your PC?

Please provide the product number of your PC to assist you better.

As you mentioned the laptop is stuck on the update.
 

Try the steps recommended below.

Press CTRL + Alt + Del on the blank screen.
Click on Task Manager
Click "File" - "Run a new task" If there is no "file" option, please click on the task manager under the "details"
In the pop-up window, enter "msconfig" click "OK"
In the system configuration window that appears, click "Service" and uncheck "App Readiness".
Click "Apply" --- "OK"
In the following window appears to click on the "restart"

If the issue still persists after trying out the steps try the steps recommended below.

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

Refer this article to further troubleshoot lock up or freezing issues with PC.

If the issue still persists after trying out the steps try performing a complete system recovery on your PC and check if it helps.

Refer this article to know how to perform a system recovery on your PC.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this helps!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Keraw2003]

Thank you so much, was the creators update but that helped me get it going again, thanks

[A4Apollo]

@Keraw2003, It's great to hear from you again.

I appreciate your efforts for writing back to us.

As you mentioned your issue got resolved after trying out the steps.

I am happy to hear that your issue got resolved.

However, the steps I provided in my previous thread was a workaround.  So please try the steps recommended below to fix the issue.

If you have previously disabled App Readiness
Boot the PC
Click Start and type Services
Open desktop app Services and find App Readiness
Open the service and set Startup type to Manual
Click Apply and close the window
Download and install HP Image Enhancement for System Login using this link.
Reboot PC

If you have not disabled App Readiness
Boot the PC
Wait 15-20 minutes for the boot process to complete and desktop to load
Once on desktop, Download and install HP Image Enhancement for System Login.
Reboot your computer and let me know if this helps you fix the issue.
 

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Hope this helps!

Have a great day ahead! 🙂

If the solution provided worked for you, please mark accepted solution for this post.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[SNQOBZIN]

IT'S SNQOBZIN.I've tried task manager but it goes back update screen